Website Migration
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Q: What precisely does website migration imply and what does it involve?
A: The web site migration service offered by Innovator Host is absolutely free of cost and consists of transferring all your website files, databases and e–mails from your present hosting provider to your new hosting account with us. We will also revise all the settings needed for your sites to be completely functional on our super–modern cloud hosting platform.Our techs are fully capable of transferring just about any site. With years of practical experience behind their backs, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–made app with plenty of custom libraries is as elementary as transferring a simple WordPress blog.
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Q: Web site migration seems like lots of work. How long will it take?
A: There are lots of aspects to take into consideration – the total number of files, the physical size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. Yet, we do our best to perform all website migrations within a 48–hour period. Less sizeable sites are transferred much faster – usually in less than 24 hours.
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Q: What info will I need to provide to your Website Migration Department?
A: Yup. We’ll require the name of the site that you would like us to migrate. We’ll also need a way to log into your present hosting account so that we can get the files pertaining to your website.
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Q: The login details for my hosting account are delicate. How can I trust you?
A: Before we can begin the migration of your account, you must first open an account with us. Opening an account with us requires that you to disclose precisely the same info you have provided to your old hosting provider. We’ve also got a very strict Privacy Policy, which describes how private information is used.
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Q: How about downtime? Will my site be unavailable?
A: While we move your site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the migration is completed, we’ll make sure that everything is working correctly and that the integrity of your web content is not jeopardized prior to notifying you that the transfer is finished. After that, we’ll tell you how to move the domain to your web hosting account with us and how to change your DNS resource records.
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Q: Will my old web hosting provider discover that I’m leaving them?
A: No. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website transfer either.
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Q: Which web hosting providers can you transfer website content from?
A: We can migrate your website from any hosting provider or any Linux–driven hosting platform so long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.