Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our technical support crew is on–line 24x7x365 to respond to all of your assistance inquiries. Each ticket you send out to us is going to be solved within no more than 60 mins. If your situation requires the help of one of our administrators, we’ll forward the ticket to the person on duty and will let you know that the problem is being resolved.

  • Top quality support service

  • Qualified Customer Support Service

  • We provide you with around the clock tech support through a turbo–fast ticket application incorporated into your Control Panel. You can e–mail us anytime about any of the packages that come installed in advance on the virtual server, such as the selected Linux OS, the server administration panel and our in–house made Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Control Panel that is available at no cost with your VPS provides you with an incorporated articles base. You’ll find a collection of in–depth how to posts and a range of step–by–step video classes that display all the necessary website managing jobs. You can access them by clicking the Help or Video control keys in the upper right side of each Control Panel section.