Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center integrated into Innovator Host’s Control Panel. It offers a large repository with commonly asked questions and in–depth how–to articles written by our qualified customer support staff.

  • Top quality support service

  • How–To Video Clips

  • If you wish to see how an action is completed or how a problem is solved, rather than just reading about it, then check out our compilation of educational video tutorials. They cover a variety of topics and will help you swiftly find your way around the Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 help desk support service and come with a 60–minute ticket response time guarantee. Our competent technicians will be available to you 24x7x365 and will solve any issue that you could possibly run into within maximum one hour after the support ticket submission. In most instances, a response will be given to you within twenty minutes.